The security of our customers’ personal information is very important to us. This privacy policy was last updated September 1st, 2023.
PRIVACY STATEMENT
What Information We Collect and How We Collect It
We collect personal information that you voluntarily provide to us when you register an account, place an order, contact us, or otherwise interact with our Website. This information may include your name, email address, phone number, shipping address, billing address, payment information, and other details that you choose to provide.
We also collect information automatically when you visit or use our Website, such as your IP address, browser type, device type, operating system, pages viewed, links clicked, and other usage data. We use cookies and other tracking technologies to collect this information. Cookies are small files that are stored on your device when you visit a website. You can manage your cookie preferences or disable cookies in your browser settings, but this may affect the functionality of our Website.
Why We Collect Information and How We Use It
We collect information for various purposes, such as:
- To provide and improve our products and services
- To process and fulfill your orders and transactions
- To communicate with you about your orders, inquiries, feedback, and promotions
- To personalize your experience and tailor our content and offers to your interests and preferences
- To analyze and measure our Website performance and effectiveness
- To prevent and detect fraud, security breaches, and other illegal or unauthorized activities
- To comply with our legal obligations and enforce our policies and terms of service
Who We Share Information With or Sell It To
We do not sell your personal information to third parties. We may share your information with third parties that help us provide and improve our products and services, such as:
- Our service providers, such as payment processors, shipping carriers, web hosting providers, analytics providers, email marketing providers, and customer service providers
- Our business partners, such as affiliates, advertisers, and sponsors
- Our legal advisors, auditors, and regulators, when required by law or necessary to protect our rights and interests
We may also share your information with third parties with your consent or at your direction, such as when you choose to share your information on social media platforms or participate in surveys or contests.
What Rights You Have Over Your Information
Depending on your location and applicable laws, you may have certain rights over your personal information, such as:
- The right to access, update, correct, or delete your information
- The right to opt-out of the sale of your information
- The right to restrict or object to the processing of your information
- The right to withdraw your consent to the use of your information
- The right to receive a copy of your information in a portable format
- The right to lodge a complaint with a supervisory authority
To exercise your rights, you can contact us at help@castlehill1wireless.com. We will respond to your request within a reasonable time and in accordance with the law. We may ask you to verify your identity before fulfilling your request.
How We Secure and Store Information
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, password protection, and other security technologies to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
We store your information for as long as necessary to fulfill the purposes for which we collect it, or as required by law. We may retain some information for longer periods for archival, legal, or audit purposes.
How We Update and Notify Changes to Our Policy
We may update this policy from time to time to reflect changes in our practices, technologies, or laws. We will post the updated policy on our Website and indicate the date of revision. We encourage you to review this policy periodically to stay informed of how we handle your information. Your continued use of our Website after the changes take effect constitutes your acceptance of the updated policy.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Castle Hill to store information about your session (referrer, landing page, etc).
_Castle Hill_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_Castle Hill_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
How to Contact Us
If you have any questions, comments, or concerns about this policy or our privacy practices, you can contact us at:
Castle Hill 1 Wireless
98 Gordon st
Yonkers, NY 10701
or Mail US At: help@castlehill1wireless.com