We want you to be satisfied with your purchase.
To request a return or exchange, contact us within 14 days of the receipt of your order.
You can call +1 848-468-2791
You can also email your return request at help@castlehill1wireless.com
Return Period:
30Days
Rules and Policies:
No returns are accepted without an RA# (Return authorization number).
To request an RA, call +1 848-468-2791
Email your return request
We does not accept returns after 30 days.
Returns of Free Shipping items will have the freight charge deducted from the return credit.
All products returned must be complete with all original packaging, documentation
(warranty cards, manuals, etc) and accessories.
Returned products must be in their original condition with no signs of use or wear.
All returns are subject to a restocking fee depending on the condition, date of purchase, and the manufacturer’s policy.
Pack the products to be returned in a shipping carton so that the original box does not become marked or damaged.
DO NOT WRITE ON THE PRODUCT BOX.
Castle Hill 1 Wireless is not responsible for personal data or items left in products returned.
Refunds on returned items which were paid by credit card or PayPal will be credited to the same account used for the purchase.
Refunds for items paid by cash or check will be issued by check.
Castle Hill 1 Wireless reserves the right to wait up to 14 days for funds to clear before refunding an order paid by check.
Ship pre-approved returns to:
Castle Hill 1 Wireless
98 Gordon st
Yonkers, NY 10701